FRONT OFFICE MANAGER

Summary

Hyatt is a global hospitality brand with one driving purpose: to care for people so they can be their best. Through listening, noticing others, and extending meaningful gestures, we consistently deliver distinct experiences demonstrating how little understanding goes a long way.

At Andaz, which translates from Hindi as "personal style", we empower each colleague to be their authentic self and create memorable, personable experiences for our guests. Andaz Doha is a five-star luxury lifestyle property in the heart of Doha, expressed through local experiences, art and design, and picture-perfect drinking and dining, in a playful environment. Andaz Doha is about creating a vibrant luxury lifestyle hotel experience woven into the fabric of the local culture, fueling our guests’ creativity and inspiring them to express their unique style and passions.

Front Office Manager role

• Support the Director of Operations in the smooth running of the department
• Coaching, training, and developing the team with a focus on providing exceptional guest experiences and high levels of engagement across the team
• Collaborate with other departments, including housekeeping and engineering, to ensure seamless guest experiences
• Monitor the financial performance of the department and identify new ways of maximizing revenue
• Recruit new members of the team, including sourcing, interviewing, and selecting qualified candidates to join the department
• Support with administrative duties such as preparing the rota and submitting payroll information

Qualifications

• Ideally with a university degree or diploma in Hospitality or Tourism Management.
• Minimum 2 years experience as Front Office Manager
• Previous experience in hotel front office management within the luxury segment is essential.
• Excellent leadership, communication, interpersonal, and guest service skills are required.

Applicants from Bangladesh, Egypt, Indonesia, Iraq, Nigeria, Sudan, Syria, and Uganda cannot be considered due to local immigration regulations.

Benefits of the Front Office Manager role include

• 12 complimentary nights a year across Hyatt Hotels worldwide
• Discounted hotel stays across Hyatt for you and your family and friends from the day you start!
• Business attire laundered complimentary
• Continuous learning and development opportunities to provide you with a clear career path as well as job promotion opportunities across Hyatt Hotels worldwide

Next Steps: Apply today for this Front Office Manager role and start your journey with Hyatt Hotels!