Account Executive

We are looking for the following position:

• Account Executive

Job description

At Solusta, our client relationships are our top priority. We’re looking for dedicated and personable candidates for the above-mentioned positions to maintain our clients’ accounts and serve as our main point of contact.

Our ideal candidate will have a passion for helping others and a drive for providing exceptional customer service. Applicants should also be comfortable working with spreadsheets, audits, and other organizational software. If this sounds like you, apply today and help us build meaningful, long-lasting relationships that move our business forward!

Objectives of this role

• Act as the main point of contact in all matters relating to client concerns and needs
• Build and strengthen client relationships to achieve long-term partnerships
• Maintain accurate client records, keeping track of any contract updates and renewals
• Work with sales and other internal teams to develop strategic marketing plans and ensure KPIs are being met
• Develop a thorough understanding of our products and service offerings to better upsell and cross-sell to clients

Responsibilities

• Take inquiries and requests from customers and address their needs
• Stay on top of accounts, making sure they’re receiving services that are within their budget and meeting their needs
• Meet regularly with other members of the team to discuss progress and find new ways to improve business
• Generate progress reports to give to clients and higher-ups within the organization
• Identify upsell, cross-sell, and renewal opportunities and communicate with the sales team regularly

Skills and qualifications

• Professional with minimum 2-3 Years experience (preferably with experience in Staffing/Talent acquisition management)
• Ability to multitask and juggle several responsibilities simultaneously
• Strong written and verbal communication skills
• Organizational skills and good attention to detail

Preferred qualifications

• Proven track record of meeting or exceeding quotas and receiving positive customer feedback
• Proficiency with common customer success and customer relationship management software, such as Gainsight and Salesforce
• Degree/Bachelor from an accredited institution or any other relative educational
• Teamwork spirits is a must (it’s the secret that makes common people achieve uncommon results.

We offer company sponsorship, health insurance and a two years contract in accordance with the ADLSA requirements.

Working hours: Sat - Thursday 8:00am - 5:00pm, Friday is day off

Job Type: Full-time

Ability to commute/relocate:

• Doha: Reliably commute or planning to relocate before starting work (Required)

Education:

• Bachelors (Preferred)

Experience:

• Account Management: 1 year (Required)

Language:

• English (Required)

Application Deadline: 31/08/2022