Restaurant Manager

Welcome to Best Plaza West Bay. Now that youre part of our family, lets explain the role you will play.

Whats the job? The Restaurant Manager is responsible for coordinating functions and activities pertaining to smooth running of the restaurant. To provide functional assistance and direction to the Food & Beverage operations of the restaurant as assigned under the general guidance and direction of the Food & Beverage Director, or his/her delegate and within the limits of the established Best Plaza policies and procedures.Your day-to-day

· Supervise the day-to-day functioning of all restaurants employees, facilities, sales and costs

· Supervise coordinates and directs the prompt, efficient and courteous service of Food & Beverage in the restaurant.

· Control and analyze, on an on-going basis, the following:

- Quality levels of production

- Guest Satisfaction

- Merchandising and marketing

- Operating costs

- Sanitation, cleanliness and hygiene

· Establish and maintain effective employee relations.

· Conduct, under the guidance of the Food & Beverage Director and the Assistant Food & Beverage Manager, such functions as interviewing, hiring, employee orientation, on-the-job performance, coaching, counseling and suspension if necessary to ensure appropriate staffing and productivity.

· Develop formal training plans and implements on the job training sessions for restaurant employees.

· Attends and contributes to the daily Food & Beverage briefings and monthly meetings.

· Conduct pre-meal briefings and maintains liaison with Executive Chef

· Participate in service as necessary in accordance with the requirements and practices of the restaurant

· Ensure hotel grooming and appearance standards of the staff in the restaurant are met.

· Control stocks for daily use in restaurant to ensure service requirements are met.

· Schedule guest reservations and arranges for private parties in the restaurant.

· Participate in the preparation of the Food & Beverage department budget and goals.

· Conduct all administrative work required, including but not limited to:

- Attendance records

- Duty Roster

- Guest index

- Log book

What we need from you

· Communication skills - guests will need to come to you with concerns as well as compliments, so youll be easy to talk to

· Your problem-solving skills will turn issues into opportunities so every guest leaves with great memories

· Fluency in the local language - extra language skills would be great, but not essential Literate and tech-savvy - youll need a good grasp of reading, writing, basic maths and computers

· Flexibility - night, weekend and holiday shifts are all part of the job

· Youll have a high school diploma or qualification. A college or university degree would be a bonus, but not essential

· Experience - ideally youll have spent at least one year in a food & beverage or guest service position

· Strength - sometimes youll need to lift, push and pull big objects up to 50lbs (23 kg). This can involve bending and kneeling

How do I deliver this?

We genuinely care about people and we show this through living out our promise of True Hospitality each and every day. Its what connects every colleague in all hotels.

· Each hotel brand delivers True Hospitality in their own way, and at the heart of it all are specific, core service skills.

· True Confidence: having the knowledge and skills to perform your role, and giving guests the confidence that they can trust you, to help and support them during their stay

· True Listening: focusing on what your guest is saying, picking up on body language that is often overlooked, and understanding what the guest wants and needs

· True Responsiveness: is about providing guests with what they need, and doing so in a timely and caring manner

Job Type: Full-time

Pay: QAR5,500.00 - QAR8,000.00 per month

Experience:

• work in hotel with current position: 1 year (Required)

Language:

• English (Required)

Information :

• Company : Best Plaza West Bay Hotel
• Position : Restaurant Manager
• Location : Doha
• Country : QA